Common WiFi Issues

Signal strength, channel interference, authentication failures, and DHCP exhaustion troubleshooting

Common WiFi Problems and Root Causes

  • Signal strength issues - Weak signal due to distance, obstacles, or interference

    • RSSI (Received Signal Strength Indicator) should be -67 dBm or higher for good performance
    • Physical barriers (walls, metal objects) can reduce signal by 10-20 dB per obstacle
    • For example, 5 GHz signals have shorter range but less congestion than 2.4 GHz
  • Channel interference - Multiple networks operating on overlapping channels

    • 2.4 GHz has only 3 non-overlapping channels (1, 6, 11) in North America
    • 5 GHz offers 23+ non-overlapping channels with 80 MHz channel bonding
    • Use WiFi analyzer tools to identify least congested channels
  • Authentication and association failures - Client cannot connect to access point

    • Pre-shared key (PSK) mismatches in WPA2/WPA3 networks
    • MAC address filtering blocking legitimate clients
    • Maximum client limits reached on access point (typically 50-255 clients)
  • DHCP exhaustion - No available IP addresses for new clients

    • Default residential router pools often limited to 50-100 addresses
    • Lease time too long causing address starvation
    • Rogue DHCP servers causing IP conflicts

Troubleshooting Methodology

Step Action Tools/Commands Expected Result
1 Check physical layer WiFi analyzer, signal meter RSSI > -67 dBm, SNR > 20 dB
2 Verify authentication Access point logs Successful 4-way handshake
3 Confirm IP assignment ipconfig /all, ip addr show Valid IP in correct subnet
4 Test connectivity ping, traceroute Successful Layer 3 communication
5 Check DNS resolution nslookup, dig Proper name resolution

Advanced Troubleshooting Techniques

  • Spectrum analysis - Identify non-WiFi interference sources

    • Microwave ovens, Bluetooth devices, baby monitors operate in 2.4 GHz ISM band
    • Co-channel interference vs adjacent channel interference require different solutions
    • Use 40/80/160 MHz channel bonding carefully to avoid overlap
  • Roaming issues - Clients not switching between access points optimally

    • 802.11k/v/r standards enable fast roaming and band steering
    • Client sticky behavior (remaining connected to distant AP with weak signal)
    • Inconsistent SSID configuration across multiple access points
  • Capacity planning problems - Network cannot handle client density

    • Each 802.11n stream provides ~150 Mbps theoretical, 802.11ac up to 867 Mbps per stream
    • Airtime fairness ensures slower clients don’t monopolize channel time
    • Plan for 20-25 concurrent clients per access point in high-density environments

Vocabulary

  • RSSI - Received Signal Strength Indicator, measured in dBm (decibels relative to milliwatt)
  • SNR - Signal-to-Noise Ratio, difference between signal and background noise
  • BSS - Basic Service Set, single access point and its associated clients
  • ESS - Extended Service Set, multiple access points sharing same SSID
  • Airtime - Percentage of time channel is occupied by transmissions
  • Band steering - Directing dual-band clients to less congested 5 GHz band

Common WiFi Standards Comparison

Standard Frequency Max Speed Range Key Features
802.11n 2.4/5 GHz 600 Mbps 70m indoor MIMO, 40 MHz channels
802.11ac 5 GHz only 6.93 Gbps 35m indoor MU-MIMO, 160 MHz channels
802.11ax (WiFi 6) 2.4/5 GHz 9.6 Gbps Similar to ac OFDMA, BSS coloring

Notes

  • Always check physical layer first - 80% of WiFi issues are signal-related, not configuration problems
  • Use 5 GHz whenever possible for better performance, but remember 2.4 GHz for IoT device compatibility
  • Channel width vs range tradeoff - Wider channels (80/160 MHz) provide higher speeds but reduce range and increase interference susceptibility
  • Enterprise networks should implement 802.11k/v/r for seamless roaming, while home networks rely on client intelligence
  • Consider heat maps for large deployments to identify coverage gaps and interference zones
  • WiFi 6E (6 GHz band) provides additional spectrum but requires compatible clients and may have regulatory restrictions
  • Security note - WPA3 is preferred over WPA2, but ensure client compatibility before deployment